New Tahitian Dreamliners Air Tahiti Nui. I asked for a refund for my return ticket but haven't even received a reply. Nothing was mentioned about the lack of service onboard this flight. I have flown with Ethiopian Airlines a few times mostly because their flight tickets are affordable and they have more regular flights from various African cities to other Continents. Demand your money back, eventually they will give it. Below you will find an interactive seat map of the aircraft cabin with marked drawbacks and features. Bravo Ethiopian airlines! For your next Ethiopian Airlines flight, use this seating chart to get the most comfortable seats, legroom, and recline on . They never bother to call me to plan something else, they never try to communicate on it. 169 Seats. My flight was cancelled by Ethiopian Airlines and I’ve called and messaged them several times for a refund. Article by AirlinesFleet.com Boeing 737 600 Sas Airlines Oslo Airport Airline Alliance National Airlines Korean Air Passenger Aircraft Air India Southwest Airlines We left on time, arrived on time. Make no mistake, these are still comfortable seats for lounging and working. Based on my measurement of multiple seats, seats range in width from 17 inches to 17.5 inches. After receiving our boarding passes, I returned back to her to add my parent's sheba miles to their ticket, and she graciously did it with a smile. This incident repeated 3 more times. Rather have several lounges open with a limited restriction on number of guests allowed at a time. Now I have to buy a new ticket to get back to the US. I even mailed a certified letter along with all the personal info they asked for to their customer refund center address in Va. that I found online. The third leg of my Business Class journey with Ethiopian Airlines was operated by one of the carrier’s Boeing 737-800. The Passenger Friendly Features of The 787. Caleb, the famous and arrogant Caleb has promised a reimbursement of my ticket after 3 calls and promises, I still did not get the email promised with the reimbursement or with confirmation number of a voucher. Below you will find an interactive seat map of the aircraft cabin with marked drawbacks and features. Ethiopian Airlines Boeing 787 9 Seat Map Ethiopian airlines has configured their widebody with cloud nine business class and economy class. People warned me not to use Ethiopian but as a Nigerian, I thought I should give them a try. Moral of story - 1 month prior to our trip I finally got an email saying my flight was officially cancelled. The seat on the 787 was as expected. She is an example of what an excellent customer service is like. They talk about being the best and expanding with not care for their customers and horrible horrible service. Had confirmation and allocated seats. [Seat … That’s your only hope of getting a refund. Ethiopian Airlines Boeing 787-8 (788) Seat Map; Info; Photos; Click any seat for more information. Boeing 777-200LR. They can keep cancel and you can keep paying fare diffrence. 1) Both my flights were delayed Apart from an apology of their late reply they didn't do anything. Ethiopian Airlines Fleet of B787 (Active) - Aviation website for aircraft and airline information (flight, photo, travel, fleet listing, production list of Airbus Boeing Douglas Embraer Dash, ATR, Sukhoi, Saab...), plane photos, flightlog database, aviation news, civil aviation forum, aviation store. The worst airline ever. I realise that there may be concerns of the Covid-19 virus and how to handle on-board service, but I had just flown on a Lufthansa connecting flight from Lisbon, and i was given the full Business class experience as normal. No TVs for a 12 hour flight from IAH to LOS, in business class. Flights to Sao paulo; Flights to Tel Aviv; ... Seat Map . And i am never a demanding customer, really! But other than that the seats were about identical to LOT’s – the seat … Economy class tray and food served in business class. 1) their systems did not work, so check in took me 2 hours despite flying with business class, and they offered no sympathy or explanation whatsoever, which brings me to my second point Ethiopian Airlines Boeing 787-8 (788) Seat Map; Info; Photos; Click any seat for more information. I will NEVER book with them again. Upgrading your browser will ensure the best possible experience on our website: One of the more pleasant flights we ever experienced. Comfortable, but unfortunately that is where the pleasant onboard experience ended. I have flown on airlines like Swiss, Lufthansa, KLM, Emirates and Qatar. Ethiopian Airlines 787 Business Class Seat. You would expect an airline making $3,000 for a one-way business class ticket Would be able to keep the plane clean... Toilet behind seat 5L, not flushing. 2) The staff barely speak English and their are among the rudest crew in the airline industry. I explained to her that my mom needed a seat with enough leg space, and she not only found her a front row seat, but also for my dad (Every time we request this during booking, we would be told that it will be taken care of, but it never does). Shocking quality of food for business class. THIS AIRLINE IS WORSE THEN RYANAIR. My seat on the flight to Lome was 17.25 inches wide while my seat on the flight to Newark was 17 inches wide. This version of the Bombardier Q400 is configured with seating in Cloud Nine Business Class and Economy Class. 5) finally, we arrive at the destination and my luggage’s which should be priority as I was in business class came out about 20minutes after some non-priority bags came out. Earlier in the year I experienced Ethiopian Airlines Business Class on their regional service both from Hargeisa, in Somaliland, to Kigali, in Rwanda and then back from Kigali to Dubai via Addis Ababa on both ways. Long Range Passenger Services. Once in the US I called the customer service to find out how I could get reimbursed. 184 Seats. United Airlines has released the seatmap on its new Boeing 787-9 Dreamliner aircraft, set to enter service in late October on the new Los Angeles – Melbourne route.. Slightly larger than the 787-8, the new aircraft will have more seats in business (48 versus 36), Economy Plus (88 versus 70), and Economy (116 versus 113). They offer business class as a whole experience and product. There are 38 Business Class, 21 … I spent 8 hours transit in Addis Ababa airport and was promised a hotel to stay in. On January 7th 2018, I flew Business Class in an Ethiopian Airlines Boeing 787-8 Dreamliner from Vienna (Austria) to Dar Es Salaam (Tanzania) with a short layover at Ethiopian Airlines’ hub in Addis Ababa (Ethiopia). The staff wont help at all and communicate very rudely not just on the airport but also the hostesses. Bought 2 single business class tickets to fly to London. It was worst experience i had. What impressed us mostly was: the incredible service supplied by the flight attendants who were constantly busy serving travellers, and keeping the bathrooms clean--yes you heard right. I was travelling with my Mom in January and the service- or what they call it service- was unspeakable. The seating in Business Class as 2-3-2 meaning the seats were a little narrow (for me - a fairly large person at 215lbs and 5'10". $1000.00 more for a trip that is 20 hours longer was the norm for flights I looked at. And I saw so many people miss their flight even though they came early and I just made it by spriting to the gate which was so far away from passport check. SeatGuru Seat Map Ethiopian Airlines - SeatGuru Ethiopian Airlines Full of marks on the seats, no aircondition nd it was uncomfortably hot during the 8 hour flight from Addis Ababa. Aug 25, 2019 - Ethiopian Airlines Fleet Boeing 787-8 Dreamliner configuration, seat map, seating chart, seat pitch, extra legroom, cabin … They don't care about customers or complaints. You don’t want to fly with Ethiopian airlines , not only the likely lose your luggage ( this is not the first time ) but their staff is not willing to help you I lost my luggage since February and I’ve called, went to their office and no one is willing to help me. On the return trip (flight 500) the plane was a Boeing 787 with seating 2-2-2 so the seats were a little wider and the seat-to-seat spacing seemed to be better. Seat charging ports not working. 240 Seats. Other airlines I fly with are much more gentle in this situation. 3 places you can look. Ethiopian is an all-around great airline that definitely deserves its status as Africa's leading carrier. I feel this has been a bait and switch. They did offer a voucher however when I looked up flights going to Accra this month and next few months the price was doubled and the travel time also doubled. Ethiopian 787 Features; Deals & Offers. Case in point: Ethiopian changed the date of travel and in that circumstance, you're entitled to a full cash refund. I was directed to the Senator lounge at Frankfurt airport where I was horrified to find every single business class passenger flying that evening, attempting to squeeze in the few seats available. The plane itself was dirty, the sets and the alley. The Tripadvisor website may not display properly. The Ethiopian Airlines Bombardier Q400 is used for short-haul routes from the Addis Ababa hub. Ethiopian Airlines has received the continent's first Boeing 787-9 Dreamliner plane. I realise that there may be concerns of the Covid-19 virus and how to handle on-board service, but I had just flown on a Lufthansa connecting flight from Lisbon, and i was given the full Business class experience as normal. If you want to cut services offered then you should cut the cost of the business class fares to reflect this. Ethiopian Seat Maps Seatmaestro. 3) I discovered the toothpaste they offered me was past its expiry date by 4months. Frankfurt to Addis Abba on 05th July 2020. I saw many people use the entertainment system which seemed to have an extensive selection, but all we wanted to do was to eat, drink, and sleep - the plane departing at 11pm from Addis. No matter how many times I've spoken with them, they will not process refunds under ANY circumstance. Weird considering I paid $3,000 for my flight People have long memories and as a collective, stuff like this will never be forgotten. I don't know if that was true of the Airbus 777-200LR, but next time I would definitely opt for row 1.The food was good to excellent, and there was a reasonable entertainment system, although we didn't use it, I got the ticket from another company and they had combined flight with Ethiopian airlines from Frankfurt to Addis. seatlink. Economy class on Ethiopian’s 787-8s is arranged in two large cabins, each with 3-3-3 seating. Aug 25, 2019 - Ethiopian Airlines Fleet Boeing 787-8 Dreamliner configuration, seat map, seating chart, seat pitch, extra legroom, cabin interior, cloud nine business, economy class. I was told we could only get vouchers. The seat on the 787 was as expected. The boarding started earlier than the time on booking and they dont announce that on the microphones for some reason, so you can't take faster line. ... Ethiopian App. Widebody aircraft Boeing 767-300ER (763) Ethiopian Airlines aircraft with 2 cabin classes: cloud nine business, economy. No mention was made about any change in onboard service. Thank you for making my parent's trip comfortable. The food was inedible and everybody sent it back exactly the way it was dished. Definitely has some issues otherwise ok, may have limited recline. Waited 40 minutes.... told they would process refund.... told them I’d wait for confirmation email..... 3 days later it was back on my credit card The seat-to-seat distance was not too large either, so the seat back in the horizontal position had something of a slope, so there was a tendency to slide down, but then the feet went into a fairly narrow space that was a little tight for them. I would give them zero stars, literally..I flew with business class and here is how the experience was: They are fully aware of the DOT statement, they quoted it to me. Check out our Ethiopian Airlines seat maps - the most detailed, up to date, and popular Ethiopian Airlines seating charts and cabin layouts available. We didn't know what to expect from Ethiopian Airlines but the flights were on time and the service was excellent. They also had a nice cabin with comfortable seats, and there was a new stream to your device entertainment system. All crew was eating from the business class as I've seen it every time I had to get up to get a glass of water. Communication was poor, as could be expected, regarding if the flight was cancelled (Uganda is closed to outsiders). I need my refund as soon as possible. Never have I wished that an airline company would go under as much as Ethiopian. Echoing the statements of others, their customer service is nonexistent and if you're calling about a refund, don't bother. Everyone from those at the check in counter, to the flight attendants had horrible customer service, despite me being in business class. All flight attendees were gathering in the alley with their tea/coffee having laughs and chats and when I asked for water I was told they have no time and I will get some when they will have time. Below you will find an interactive seat map of the aircraft cabin with marked drawbacks and features. However, we didn't have to get off while refueling (as used to be true in a lot of foreign airports). Boarding went smoothly. On this flight Business class was 2-2-2 seating. We were the first airline to bring jet service to Africa and now we are the first to bring this game -changing environmental leader, the Boeing 787 Dreamliner, to the continent.And while this is an entirely new aircraft, one thing that will never change is our warm Ethiopian … They haven’t accepted the package. seat nk beta. 6 visits to the same bathroom in 13 hours, and honestly very clean. SEAT MAP BOEING 787 As one of the first B787 operators in South East Asia, the Dreamliner offers comfortable luxury seating for over 300 passengers to ensure the most enjoyable flight. Flying in seat 27C on a Ethiopian Airlines Boeing 787-8 soon? Aug 25, 2019 - Ethiopian Airlines Fleet Boeing 777-300ER configuration, seat map, seating chart, seat pitch, extra legroom, cabin interior, cloud nine business, economy class. They have big airplanes with more space and good service. The flight was smooth with no turbulence alhamdulilah. There no explanation on anything, i had Amharic speaking friend with me, i checked with him in case it is language issue but no, they just have no idea what service means. Today (December 22, 2020): Review of Ethiopian Airlines’ Boeing 737 Business Class from Victoria Falls to Addis Ababa.. I bought a ticket from Indianapolis to Cotonou , and was told 3 days before my trip that I my trip has been cancelled. Let that sink in, 4hours, we all had masks on due to COVID, stuck in the plane for 4 hours Ethiopian Airlines' Boeing 737-800 operates on medium-haul flights. I received a confirmed ticket to fly from Conakry, Guinea to W. DC but the flight from Conakry had never made it. First problem was the Inflight entertainment. Breakfast was cold and severed in a economy class tray and I found out it was the same meal offered in economy class! I contacted their customer service team who only acknowledged my email and replied 2.5 months later. I was waiting 20 minutes for a glass of water and eventually had to get up from my seat to ask for one. Crew did not wear gloves at any time during service. Anyways, great flight, but mediocre ground experience. The plane was modern, although well-travelled. How is Ethiopian Airlines charging me a full upgrade cost when the product I am receiving is not business class in any way. Normally very first person you see when you enter a plane smiles and welcomes you, when we get in the plane, first thing i heard was "your ticket" i didn t quite understand what she means. more. There are totally 28 flat bed seats here. Seat Map Boeing 787-8 (788) Ethiopian Airlines Airplane Boeing 787-8 (788) Ethiopian Airlines with 2 classes and 270 seats on board. It is wrong to use the Covid-19 threat to still charge business class fares but bring down the level and items served in this class. The process boarding the plane was good, many seats empty so I could have a whole row to myself. 4) The airline is cheap so you get the cheapest service. I ought to file a complaint with the Consumer Protection agency now since the amiable resolution is not working out. Collecting your train ticket. Review tags are currently only available for English language reviews. The first two aren't tremendously helpful. Widebody aircraft Boeing 787-8 (788) Ethiopian Airlines aircraft with 2 cabin classes: cloud nine business, economy. We noticed that you're using an outdated browser. Boeing 787 8 Ethiopian Airlines Seat Map Ana Fleet Boeing 787 8 Dreamliner Details And Pictures. But i do not really blame the individuals, i asked around little bit when i was in the country and it was claimed that all personal are underpaid, they work very long hours and there is no proper trainings!! We had business class tickets booked for June/July for a much anticipated trip to Africa. 10/10 for this company ! This was my worst experience I ever had with an airline. Detailed seat map Ethiopian Boeing B787 8. Based on the seat map, you really have no way of knowing whether you flight will have the old or new business class seats, and my 13hr flight to Addis Ababa featured the old seats. Lot Polish Airlines Fleet Boeing 787 8 Dreamliner Details. Today (January 24, 2018): Review of Ethiopian Airlines’ Business Class in a B787 Dreamliner from Vienna to Dar Es Salaam via Addis Ababa. Also, the travellers themselves, as a group, were so quiet, and not demanding, it was an absolute pleasure. VNA’s B787 fleet now operates flights between airports in Vietnam as well as throughout Europe and North East Asia. Ethiopian Airlines Boeing 787-9 Seat Reviews Aw snap, this map is still being built Click the button below to move this seating chart to the front of the queue — map requests are usually filled within 1 day. Bummer! I called to request refund, told they only gave vouchers.... once again referred to the DOT release from April stating they were obligated to refund our tickets even if it was due to pandemic.... asked to speak to manager... told a refund would take 3+ months.... said that’s just fine. It was chicken with boiled rice amongst other little snacks. I’m not going to spend thousands of dollars on an airline not on my continent, and uncertain if we will be able to reschedule the trip. The ethiopian airlines boeing 787 9 features seats in a 2 cabin configuration. 2) bad customer service. 6) overall, please spare yourself the trouble, and use an European or Asian airline. This was not provided. For your next Ethiopian Airlines flight, use this seating chart to get the most comfortable seats, legroom, and recline on . For further details on seats, please go to the in-flight service page and select the class and aircraft type. each time. I had to book another return flight with Emirates. Even when we reschedule our trip for November or future, I will pay more for other flights from other airlines. ", My flight was canceled by the airline and rebooking or getting refund was just a nightmare. For your next Ethiopian Airlines flight, use this seating chart to get the most comfortable seats, legroom, and recline on . I can’t imagine how they are to people in economy Arrogant supervisors of the like Caleb are destroying the company image. airlines. Travelling with a disabled elderly parent is stressful enough and they have no compassion or manners for that matter. If the other lounges in Frankfurt are closed due to Covid-19, then having masses of people cramming into one lounge is a major mistake, as it puts a large number of people crammed together into one small lounge. I repeatedly asked the steward if the food was halal but he didn’t give a definite answer. This is the version of our website addressed to speakers of English in the United States. Firstly, no hot towel served. Reserve Seats Book Now SELECT. They said they i was "Next in line" to be answered for over two hours! On the return trip (flight 500) the plane was a Boeing 787 with seating 2-2-2 so the seats were a little wider and the seat-to-seat spacing seemed to be better. 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